Overview
Salesforce.com is a cloud computing and social enterprise software-as-a-service(SaaS), provider. Salesforce is best known for its customer relationship management (CRM) product, which is composed of Sales Cloud, Marketing Cloud, Force.com, Chatter and Work.com
Salesforce provides :
- Greater productivity- Salesforce meets this objective by allowing all processes to be mapped across the board, from lead generation to invoicing for services. Moreover, Salesforce can be integrated seamlessly into the existing infrastructure.
- Greater transparency - With Salesforce, all data is recorded and maintained in just one system and continuous documentation of the entire customer history in one central place ensures that staff has a 360° view of the customer at all times.
- Greater acceptance - The user-friendly and intuitive interface of Salesforce is crucial for the user's satisfaction with the system.
- Greater potential - Salesforce also provides the potential for further development, such as straightforward integration into the SAP system, the implementation of a partner portal, etc.
What Ideadunes Provide
We specialize in:-
- Implementation of Salesforce
- Customization of Salesforce
- Integration of applications on Salesforce
- Development of Salesforce using Apex, Force.com
- Development of Web portal
- Data Migration and Cleansing
- Remote Administration and Support
Our Salesforce.com Value proposition
- Identifying business targets and creating a CRM as per needs.
- Re-Engineering your sales process to respond faster than your competitors.
- Saving money on internal resources by automating build processes.
- Implement SFDC best practices for overall transformation of your business.
- Robust on demand admin and production support.
- Cost Effective deployments of Sakes cloud and Service cloud solutions.
- Adapting users smoothly on the Salesforce.com in your enterprise.
- Enabling social transformation services.
Services
- Casinoseurope Roulette: We offer a variety of casino and gaming industry features through our customized CRM for various casino clients services like travel management for VIP guests, table booking and billing to reservation confirmation and scheduling tools.
- Travel: CRM for the travel industry is an inexpensive solution for automation of customer relationships, improve the process of interaction with customers, ticketing details for travel agencies serving small or large networks.
- Real Estate: For the Real Estate industry we have built an extensive CRM serving features like Inventory Management, Client Relationship and lead management, tenant representation, Payment Schedule, Accounts and Property Management.
- Advantages of Call Center Consulting: Full life cycle recruiting support for the US, UK based IT clients. We work on Contract, Contract to Hire and Full-Time requirements. Helpdesk support, Customer Service, and lead Generation activities at reduced operational cost.
